Palliative Care

Palliative Care is an approach that strives to improve the quality of life of patients and their families who face life-threatening illness, by providing pain and symptom relief, spiritual and psychosocial support from diagnosis to the end of life into bereavement.
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If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.

It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.

Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.

If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.

If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.

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Palliative Care is an approach that strives to improve the quality of life of patients and their families who face life-threatening illness, by providing pain and symptom relief, spiritual and psychosocial support from diagnosis to the end of life into bereavement.

What is Palliative Care

Palliative Care is not about helping someone to die, but instead about helping someone to live as comfortably as possible with their illness. It is about seeing them as a living person, not a dying patient. It is about supporting those closest to them and adding life to days, whether or not days can be added to lives.

The palliative care team sees patients whose disease is not responsive to curative treatment at any stage of their illness. This includes illnesses other than cancer. Symptom management, advice and support can be offered to anyone who is dying, and to their families.

What the Hospital Palliative Care Team do?

The Palliative Care Team gives specialist advice and information to people facing any serious illness, not just cancer. We recognise that emotional, spiritual, family and financial worries might be just as important to you as physical problems.

We work closely with the hospital doctors and nurses to support you, and those people important to you. We will usually see you on the hospital ward or in our Palliative Medicine Outpatients Clinic.

How can we help you?

We offer a range of services and aim to:

  • Give advice about managing pain and other physical symptoms
  • Support you while you are facing serious illness
  • Offer practical suggestions to help you do the things that are important to you
  • Offer support to those close to you
  • Introduce you to other services that might be helpful to you, such as hospices, support groups, palliative care community teams and welfare benefits advice
Our facilities

Palliative care outpatient clinics are held weekly at Warrington Hospital and monthly at Halton Hospital

Who's in the team?

We include a consultant in palliative medicine, a matron for palliative care and specialist palliative care nurses. At least one member of the team is available seven days a week from 8.30am to 16.30pm.

We work closely with the community teams in Halton and Warrington, as well as other local hospitals and hospices, to co-ordinate care for patients.

Consultant in Palliative Medicine – Vacant post

Matron for Palliative Care - Gwen Waller

Palliative Care Clinical Nurse Specialists - Helen Barrett, Claire Vere-Hoose, Howard Evans, Julia Lowe, Joanne Meredith

Clinical Educator for Palliative Care - Vicki Bellingham

Palliative Care Team Secretary - Samantha Duncan

You can contact the team via telephone on 01925 662 915 via fax on 01925 662 347 or by calling the main hospital switchboard on 01925 635 911 and asking them to bleep the Hospital Palliative Care Team.

Team Email: whh.palliativecareteam@nhs.net

Other Information & Downloads

The Delamere (Macmillan) Centre, Halton Hospital, Runcorn - 01928 753 502

The Delamere cancer support and information centre offers information, support, counselling and complementary therapies to patients and their carers.

Macmillan Cancer Support - 0808 808 0000 www.macmillan.org.uk

If you have any questions about cancer, need support or just someone to talk to, call free, Monday to Friday 9am - 8pm (interpretation service available).

Referral information

Referral can be made by healthcare professionals via phone, fax, direct contact with the team, or internally via ICE and members of the public can be made via phone.

It is helpful if the referrer discusses with the patient and/or family that the team have been approached.

Telephone advice can be sought by contacting any team member.

Warrington Hospital

Halton General Hospital

Main Contact Information

Thelwall House
Warrington Hospital
Lovely Lane
Warrington
WA5 1QG