If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.
It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.
Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.
If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.
If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.
To change your appointment with us, please click on the link below and it will take you to our online form.
If you would like to speak to one of our Appointments Team, rather than complete the online form click on the link before for the Appointments contact numbers.
Warrington and Halton Teaching Hospitals NHS Foundation Trust is committed to the Freedom of Information Act 2000.
However, the NHS is facing unprecedented challenges relating to the coronavirus (COVID-19) pandemic at the current time. Understandably, our resources have been diverted to support our front-line colleagues who are working tremendously hard to provide care for our patients, and to those in need of our services.
We strive to be transparent and to work with an open culture. But at this time, whilst care of our patients and the safety of our staff takes precedent, it is likely that responses to some requests for information will be delayed. We apologise for this position in advance, and will endeavour to provide you with as much information as we can, as soon as we are able.
The Information Commissioners Office has recognised the current situation in the NHS, more information on this is available at the ICO website here: https://ico.org.uk/about-the-ico/news-and-events/icos-blog-on-its-information-rights-work/
f you wish to make a Freedom of Information request you can so so by emailing us at WHH.FOI@nhs.net
If you do not have access to e-mail, you can make a written request via:
Freedom of Information Executive Offices Kendrick Wing Warrington Hospital Lovely Lane Warrington WA5 1QG
For media enquiries regarding Warrington and Halton Hospitals between 9am – 5pm Monday – Friday please contact Communications on WHH.Communications@nhs.net or call the communications office tel 01925 66 2873.
For media enquiries outside this time please dial 01925 635911 and ask to be connected to the Duty Manager on-call.
Patient Advice and Liaison Service (PALS) - to speak to our PALS Officer for advice and information call 01925 275512 or e-mail WHH.Pals@nhs.net
Foundation Trust membership office - If you are a member of the Foundation Trust at Warrington and Halton Hospitals and have any questions about hospital governor elections or membership please contact us on email WHH.Foundation@nhs.net
The main switchboard number for the hospitals is 01925 635911.
The main addresses and telephone numbers for the hospitals are:
Warrington Hospital Lovely Lane Warrington WA5 1QG Tel - 01925 635911
Halton General Hospital Hospital Way Runcorn WA7 2DA Tel - 01928 714567 (Outside office hours you can contact Halton General Hospital via the main switchboard on 01925 635911)
Cheshire and Merseyside Treatment Centre Earls Way Runcorn WA7 2HH Tel - 01928 701777
The trust headquarters address for formal written correspondence is:
Warrington and Halton Hospitals NHS Foundation Trust Executive Offices Kendrick Wing Warrington Hospital Lovely Lane Warrington WA5 1QG
