If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.
It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.
Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.
If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.
If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.
There are many standards - which are set nationally, regionally, locally and internally – that help you to assess that we provide the best possible care and experience for our patients.
On this page we provide information and links to the latest ratings and reports about our hospitals. Where possible we provide external web links to the reports produced by other organisations about us.
The Care Quality Commission (CQC) is the body responsible for checking that all hospitals in England and Wales meet national standards.
The CQC also perform hospital inspections that check standards and that we are treating patients with respect, involving patients in their care, caring for people safely and protecting them from harm. Inspections also look at staffing. These inspections can be unannounced inspections where the trust has no notice of the CQC visiting or themed inspections looking at particular areas.
All trusts also now receive a comprehensive CQC inspection of services where a team of inspectors come for a longer period of time and look at all services across a hospital trust.
Our comprehensive inspection took place in March/April 2019 and the results were published in July 2019.
Warrington and Halton Hospitals have been rated ‘GOOD’ overall by the Care Quality Commission, following their inspection in March and April 2019, with Critical Care awarded ‘Outstanding’ for Care.
The report, published July 2019, shows significant improvement across all five key lines of enquiry (Safe, Caring, Responsive, Effective and Well Led) with the CQC awarding ‘GOOD’ to each element for both hospitals. This is a significant improvement and shows positive movement across all key areas.
The Trust is continuing with its journey to be outstanding and builds on a strong platform, with the CQC inspectors identifying numerous areas of ‘outstanding practice’ including: The Smart Heart programme run by consultant cardiologist Dr Ahmed Farag with primary school children, the Frailty Unit and the selection by NHS England of the Consultant Nurse as their ‘expert advisor’: the widely adopted facilities and practices for those living with dementia, Critical Care’s outreach practice, and the Maternity Bereavement service which won the Butterfly Award Best Hospital Bereavement Team.
We rated safe, effective, caring, responsive and well-led as good. All five core services we inspected during this inspection we rated as good.
In rating the trust, we took into account the current ratings of the six services not inspected this time.
Click here to read full report.
Visit the CQC website here for latest reports from their inspections at our trust.
