If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.
It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.
Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.
If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.
If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.
Our challenge is to provide Digital leadership within a fast moving healthcare technology environment as we look to directly contribute to our organisation aims and objectives on our journey to outstanding. This document sets out our commitment to the trust and our wider stakeholders to support the health and social care needs of our citizens in all aspects of their lives, irrespective of the services they rely upon.
The strategy is influenced by the NHS Long Term Plan, the 5 Year Forward View and the NHS vision for healthcare which clearly expect barrier free health & social care experiences through empowerment (ownership of one’s own record and wellbeing), supporting care professionals and their practice, improving clinical efficiency and safety underpinned by modern technology.
Our paperless ambitions will focus upon optimisation of our Electronic Patient Records to support our staff, patients and carers in embracing digital solutions for complex yet seamless health & care services. We will continue to build upon the emerging national, regional and local solutions to realise our aim of outstanding services through our Quality, People and Sustainable objectives. Such initiatives include the MyGP app, now delivering real value to patients irrespective of their relationship with the health system.
Your data is our key asset when delivering outstanding services that allow our citizens to manage their health whilst also informing wider population health initiatives. Advanced clinical applications will demand a digitally skilled workforce to deliver responsive and high quality services reliant upon the digital care record. Security & confidentiality, accessibility & availability, accuracy, comprehensiveness and usability are all key facets of world class digitised care. It is our intention to develop ever more impactful and accessible decision support tools and insights for clinicians and patients in pursuit of the right information, advice, decision and support every time.
We are committed to supporting our workforce and our citizens to achieve outstanding care. Our rebranded Digital Services department states our intent.
Phill James, Chief Information Officer
Alex Crowe, Chief Clinical Information Officer
WHH Digital Strategy 2020 - 2022 - Download here