If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.
It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.
Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.
If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.
If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.
To change your Breast Screening appointment, please use whsthkbss.nhs.uk
Whilst you are visiting hospital you may meet several different members of staff involved in your care. From nurses through to phlebotomists, each staff member has a different role in the health care team at the trust and wears a different uniform.
You can find a guide to most of our uniforms on this page to help you identify each staff member.
The senior nurse who usually looks after a group of wards or departments.
Assistant matrons support matrons in the larger areas of the trust.
The lead nurse in a particular ward or department.
The patient flow team ensure you have a bed on the right ward when you need it.
Senior nurse clinicians have extra training to carry out particular tasks.
Nurse specialists are expert nurses for particular diseases and conditions.
Midwives provide our obstetrics (maternity) services.
Staff nurses are qualified nurses on the wards and in departments.
Health care assistants provide a key caring role on the wards.
Health care assistants provide a key caring role on the wards.
Audiologists provide hearing services in the hospitals and community.
Staff who provide our imaging services like ultrasound, X-ray, MRI and CT.
Our pharmacy team on the ward support prescription and delivery of medicines.
Phlebotomists provide blood tests and services on the wards and in clinics.
Our Occupational Therapists provide occupational therapy to patients.
Our physiotherapy team provide clinic services and on the wards.
Each ward has a housekeeper who is responsible for cleanliness on the ward and much more.
Domestic assistants provide our cleaning services on the wards.
Porters play a key role in getting you from A to B and ensuing you are taken for tests/surgery.
The ward clerk is responsible for administration on the ward and booking you in.
