If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.
It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.
Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.
If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.
If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.
Warrington Hospital is easily accessed by road being close to the North West motorway network. We are around 30 minutes driving time from the cities of Manchester, Liverpool and Chester. We are located to the north of Warrington town centre between the A57 (Froghall Lane) and Lovely Lane.
Our postcode is WA5 1QG.
We work closely with the local councils to develop links to the hospitals.
The Network Warrington website has a range of information on the travel links to Warrington Hospital and can help with your journey planning.
From Warrington Interchange, services 16, 16A, 20A and 21A operate to Lovely Lane where Warrington Hospital is located.
Warrington Bank Quay and Warrington Central train stations are both around a 15 minute walk from the hospital.
For information on all services you can also call the national Traveline number on 0871 200 22 33 which can provide you with all public transport information you will need. Or use the Traveline journey planner to plan your journey to the hospital from your current location by clicking here.
We also offer cycle parking for those wishing to cycle to the hospital and there is a range of cycle stands around the site, please ensure you use a bike lock.
You can get a free cycle map from Travel Warrington at the hospitals or online - www.travelwarrington.co.uk
We have several visitor car parking areas at the hospital which are well sign posted at each entrance. Although the parking is much improved, if you are driving to the site please allow time to find a space as parking areas can still become very busy at key times.
Also, it is worth investigating the public transport and hospital shuttle bus options for getting to the site which may make your journey more convenient.
At Warrington Hospital there are three main patient and visitor parking areas:
All patient car parks are clearly sign posted. Please note that we operate a clear one way system on the site.
Our car parks are controlled by automatic number plate recognition systems. When paying at our machines you need to input your registration number into the machine. You can pay at any time on your visit before your departure as long as you pay for the time you have been parked for.
We have recently (December 2019) installed new car parking machines, which have bigger displays and key pads for ease of use. These machines are also contactless paypoint for those wishing to pay by card, or you can also use the new 'chip and dip option', where you can insert your card without using the pin number. Please note: you must remember the time you arrived on the car park to ensure that you pay the correct amount.
All visitors (including blue badge holders) must pay for parking but there are a range of concessions which are outlined below. Please note that additional time is added to the tariff timings to allow vehicles to exit the site.
You can pay at the pay machines which are located in and around the main entrance areas to the hospitals. You do not need to display your ticket in your car - but please keep your ticket as a receipt.
Tariffs and timings
The first 30 minutes on site are free (ie from entering the site to leaving) and means visitors and patients are allowed to park for that initial half an hour free of charge. We have introduced the 30 minute scheme based on patient feedback and hope it will suit visitors dropping off friends or relatives and accompanying them into the hospitals as well as patients who are visiting for quick pre-arranged tests, collecting prescriptions or making other quick visits.
The standard parking charges are:
You can pay at any time during your visit (on entry or exit) as long as you pay for the time you have stayed.
Cars not paying for their time on the car parks are subject to receiving a parking charge notice from our parking company Highview Parking.
If a patient is likely to be kept in the hospital over 24 hours and their car is left on site, the daily charges of £6 will need to be paid to avoid receiving a fine or arrangements for a weekly saver pass can be made by speaking to the cash office (Warrington) or general office (Halton) in case of emergency admissions.
We offer a range of concessions on car parking charges for regular patients and visitors who need to attend hospital over an extended period. These concessions are designed to make the costs easier for people who need regular or long term treatment.
The range of concessions we offer are:
Patients- £10.00 a week or £30.00 a month, dependent on your visits.
Visitors- attending for an extended period should pay for their first 7 days parking, and then take the tickets from these sessions to the Cash Office, at which time a Weekly/Monthly Saver Pass can be purchased.
Cancer patients will be issued with a Concessionary permit form by the Delamere Centre and CANtreat Unit, which should then be presented at the Halton Cash Office, where a free Saver Pass will be issued. Patients attending any cancer related treatment at Warrington Hospitals should present their appointment letter or treatment details at the Cash Office where your registration number will be put onto the car parking database.
Are eligible for free parking. This will happen automatically at Warrington. Patients at Halton will have the details endorsed by Ward staff and will then be entered onto the car parking database.
Relatives who are currently visiting a patient who is receiving ‘End of Life’ care are eligible for free parking, and should ask the ward to contact the Cash Office to arrange this. Ward staff to endorse up to 3 vehicles which will then be entered onto the car parking database by the Cash Office. Please note that this doesn’t include palliative care patients.
Patients are eligible for free parking for their visit please ensure that you provide your vehicle registration to the reception staff on booking in.
Patients admitted urgently who have to leave their car on site for an extended period will be eligible for a Weekly Saver Pass.
Unpaid Carers who hold a Carer Card and have been requested by a ward to assist in patient care will be eligible for free car parking. The ward will issue a Care Concessionary Parking Permit form. This form should be taken to the Cash Office/General Office where a permit will be issued for a week and can be renewed as necessary.
Warrington– opposite PALS at the front of the hospital. Monday – Friday, 9.30am-4.30pm
Patients in receipt of certain benefits and allowances may be entitled to assistance with travel costs to hospital. Information and reimbursement may be obtained from the cash office at Warrington Hospital (located near the main entrance area) and the General Office at Halton General Hospital (located in the main reception). Please note: Patients entitled to assistance through HTCS are only eligible to claim the cost of their travel to an Accident and Emergency Department if the reason for their attendance is in relation to a pre-existing condition for which they are under the care of a consultant. Where patients attend A&E for any other reason they would not be eligible for assistance through HTCS for help with their costs.
Click on the map or the link above to access our new interactive site plan of Warrington Hospital showing the departments, car parks and other key information.
By clicking on the map in the my hospital map website or using the index you can find exactly where different departments and wards are on the site in advance of your visit.
You can also print the map directly from the website.