If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.
It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.
Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.
If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.
If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.
يرجى ملاحظة أنه يمكن ترجمة هذه الصفحة باستخدام أدوات إمكانية الوصول في أسفل الصفحة
BLEXWNE B THXWNE V RAGEGEH B KARING TEN HELBESTN QEBLAN LI BIN P JI RAGEGEH BIGERE.
PROSZĘ PAMIĘTAĆ, ŻE TA STRONA MOŻE BYĆ TŁUMACZONA PRZY UŻYCIU NARZĘDZI DOSTĘPNOŚCI NA DOLE STRONY
Vă rugăm să rețineți că această pagină poate fi tradusă prin utilizarea instrumentelor de accesibilitate din partea de jos a paginii
لطفاً توجه داشته باشید که این صفحه را می توان با استفاده از ابزارهای دسترسی به پایین صفحه ترجمه کرد
UPOZORNENIE, ŽE TÚTO STRÁNKU JE možné PREKLADAŤ POUŽITÍM NÁSTROJOV PRÍSTUPNOSTI SPODNEJ STRÁNKY
براہ کرم نوٹ کریں اس صفحے کو صفحہ کے نچلے حصول پر قابلیت کے آلے کا استعمال کرتے ہوئے ترجمہ کیا جاسکتا ہے۔
The NHS is a state-funded organisation which provides free hospital treatment to people who are legally living in the UK on a permanent basis. If you are not legally living in the UK on a permanent basis, you are regarded as an ‘Overseas Visitor’ and may be charged for treatment.
NHS treatment relates to the following services:
• Emergency Care (Accident & Emergency Department).
• Inpatient Services.
• Outpatient Services.
• Diagnostic Services.
• Maternity Services.
NHS Hospitals have a legal obligation to establish whether a person is an overseas visitor and whether charges apply or they have an exemption. Where there is no exemption, we must charge the person liable and recover the costs from them.
If you are not ordinarily resident in the UK, you may have to pay for your hospital treatment, even if you have a British passport or have paid National Insurance contributions and taxes in the UK in the past.
There are some NHS services and treatments which are free to everyone. These include:
You will be charged unless an exemption category applies to you or the treatment you receive.
You are entitled to free healthcare if:
You may be entitled to free healthcare if:
You may not be entitled to free healthcare if:
You will need to bring with you evidence to show that you are legally living within the UK or are a visitor in one of the categories listed above.
Hospitals are required by law to check documentary evidence of entitlement to free healthcare to prove that you are ordinarily resident in the UK.
You will need to bring with you two separate documents. One to prove your address and one to prove your identity.
Documents you can use as proof of your identity include:
Documents you use as proof of your address include:
A person does not become ordinarily resident in the UK and entitled to free NHS care simply by:
Other important documents to bring with you to hospital if applicable are as follows:
If you are not exempt from charges, you will be provided with an estimated cost for the treatment which you receive. These costs are based on the Standard National HRG Tariffs which is applied throughout the UK.
If you are unable to provide the documents required as proof of exemption from charges, you will have to pay a deposit equal to the estimated cost of your treatment before you receive an appointment or treatment. The Trust accepts the following forms of payment:
We must and will always provide immediately necessary or urgent care, including maternity care, to any chargeable patient, regardless of whether they have yet paid for that care. The urgency of treatment is a matter of clinical judgement to assess if treatment is deemed urgent or immediately necessary.
The definition of ‘what is non-urgent’ is a fluid process and may be reassessed at any time.
Failure to provide immediately necessary treatment may be unlawful under the Human Rights Act 1998.
In addition to charges for health care, overseas visitors are not entitled to a subsidised prescription therefore they must pay the same charge as for a private prescription.
We may provide non-clinical information about you to external agencies for the purpose of confirming your entitlement to free NHS treatment or to recover debts owed to the Trust for treatment provided to you.
We always try to recover monies owed for treatment provided and may use external debt collection agencies or take court action.
We always advise the Home Office about outstanding debts in excess of £500 for more than two months. The Home Office will prevent you from returning to the UK for as long as this debt remains unpaid.
The Chargeable Patients Team are available between Monday and Friday, 8:30am – 5pm. If you have any further questions about your entitlement for free NHS treatment, please email our Chargeable Patients Team at email@example.com
However, if you wish to discuss any issues you have in person, you can book an appointment to meet with one of the team. Please call (01925) 662711 to arrange.
The team’s role is to confirm your entitlement to free NHS treatment and to make the process as smooth as possible without causing you any inconvenience whilst satisfying the requirements of the law. The team are not able to answer questions about your treatment.