Patient and visitor guides

Guides on what to expect if you are coming to hospital as a patient or visitor.
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Appointment Form

If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.

It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.

Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.

If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.

If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.

In this section we provide a range of information that will help tell you what to expect when you come to hospital.

This includes coming for for an appointment (known as an outpatient), to stay overnight (inpatient) or for surgery (sometimes known as elective care) at our hospitals. We have also provided information for people visiting friends and relatives.

The guides help explain what it would be useful for you to bring with you, the staff who might be treating you and what will happen during your stay. Each patient and individual case is different but we aim to make your stay as comfortable and easy for you as possible. It is important to be prepared as possible for your hospital stay and we hope you find the information in these guides useful.

Quick Links

Find out more about outpatient appointments and what to expect when you arrive.

Coming for an appointment

Preparing for a stay in hospital and letting you know about the facilities and services.

Staying in hospital

What to expect before, during and after having surgery.

Catering Services

What to expect before, during and after having surgery.

Having surgery

Guide on some of our uniforms to help you identify different staff members.

Staff uniforms

Find out more about visiting with information on visiting times, keeping in touch and more

Visiting and facilities

What to expect at discharge and where to seek further information if you need it.

Discharge

Tune into our hospital radio during your stay with us.

Hospital radio

Patient information resources about treatments and conditions.

Patient information

Patient Property

Data Protection and Access to Health Records

Using social media whilst in hospital

Smoking

Warrington Hospital ICU Team run a support group for former patients and their family and friends to aid in ongoing recovery.

ICU Steps support group

Learning disability and autism, dementia and mental health engagement and communications advice

Overseas Patients

Spiritual Care

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