If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.
It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.
Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.
If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.
If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.
It also makes a drop off at the Cheshire and Merseyside Treatment Centre on the Halton General campus.
The bus runs seven days a week.
The popular service helps over 500 people a week get to their appointments free of charge - as well as providing transport for staff between the sites. People visiting relatives in hospital can also use the bus. Our bus has full wheelchair and disabled access.
The shuttle bus runs from outside the main entrance on Hospital Way at Halton Hospital on Mondays to Fridays (and from the Urgent Care Entrance (phase 2 downstairs at the weekend), it then makes a stop at the Cheshire and Merseyside Treatment Centre (a couple of minutes after the Halton Hospital stated time below, but we would recommend you being at the CMTC the same time as the departure time for Halton entrance, as it will only take the bus a minute or two to reach you dependent on the number of people alighting and boarding the bus at that entrance) on its way to Warrington main entrance. The journey takes around 25 minutes between sites, but this can be delayed due to traffic and Mersey Gateway road works. Please be aware that the bus can be busy - visiting times.
Patients and visitors boarding the bus may be asked for the purpose of their journey that day, please show the top of your clinic letter to the driver. If you are visiting a patient please ask on the ward for a confirmation slip for your return journey. We unfortunately have to ask due to an increase in users of the bus using it as free transportation to and from Warrington/Halton without using Warrington and Halton Hospitals NHS Foundation Trust services.
We always review the changes we make to the timetable so please let us know via WHH.firstname.lastname@example.org of any feedback on the timetable
Seven days a week.
Departs Halton Hospital (Entrance 1 Monday - Friday, Entrance 2 Saturday and Sunday) to Warrington - 6.35, 08.10, 09.10, 11.15, 12.55, 14.20, 15.30, 16.35, 17.50, 19.00 and 20.45.
On its journey, the bus makes a stop at the Cheshire and Merseyside Treatment Centre to drop off and pick up before going on to Warrington. The journey takes around 25 minutes. If waiting at the CMTC for the bus please be there for the stated times above, as it does not take long to drive from entrance to entrance.
Departs Warrington Hospital (main entrance) to Halton - 7.00, 8.40, 10.30, 12.00, 13.45, 15.00, 16.10, 17.10, 18.30, 20.15 and 21.40.