Frequently Asked Questions and their answers
If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.
It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.
Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.
If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.
If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.
Here is a list of the most common questions people ask us and the answers to help you.
Our Switchboard number is 01925 635911
Details of ward telephone numbers are available here.
Visit - https://whh.nhs.uk/services
Our appointments line is open Monday-Friday, 9:00am-5:00pm 01925 662003
You can change or cancel your appointment online here:
https://whh.nhs.uk/contact-us/change-my-appointment
Or Appointment Booking Numbers here.
Please call 01925 6620111 Monday to Friday 9am to 4.50pm.
Visit: https://whh.nhs.uk/patients-and-visitors/getting-here-maps-and-transport
Details of our car parking charges and parking concessions (as at 1st April 2021) are available here:
https://whh.nhs.uk/about-us/our-hospitals/getting-warrington-hospital
https://whh.nhs.uk/about-us/our-hospitals/getting-nightingale-building
Use the link to self-refer:
https://whh.nhs.uk/services/maternity/pregnant-self-refer-us-filling-out-online-form-here
Warrington patients – 01925 662092
(Community Midwives) Out of Areas – 01925 662260 (Antenatal Clinic)
Visit our maternity web pages for information and advice:
https://whh.nhs.uk/services/maternity
Visit: https://whh.nhs.uk/patients-and-visitors/patient-and-visitor-guides/data-protection-and-access-health-records
You can contact our PALS team on– 01925 275512 during normal working hours.
https://whh.nhs.uk/patients-and-visitors/feedback-advice-concerns-and-complaints/pals-advice-and-support
Formal complaints or information relating to claims should be submitted to whh.complaints@nhs.net
https://whh.nhs.uk/workwhh/TrainatWHH/work-experience-whh
Click here for NHS Jobs.
Please email: whh.hr.generalenquiries@nhs.net
Please email: whh.hrrecruit@nhs.net
For more information: https://whh.nhs.uk/about-us/corporate-publications-and-statutory-information/freedom-information
Please email: WHH.FOI@nhs.net
Please email: WHH.Communications@nhs.net
Please email: whh.accounts.payable@nhs.net
Please email: http://whh.enquiries.procurement.team@nhs.net
Telephone: 01925 662666
General enquiries: whh.charity@nhs.net
Charity Fundraising Manager: helen.higginson1@nhs.net
Facebook: WHHCharity
Twitter: @WHHCharity
LinkedIn: Warrington & Halton Hospitals Charity
Website: https://whhcharity.org.uk
If you can't find our answer on our website, please email: WHH.Enquiries@nhs.net