Membership and engagement

Change my appointment

Appointment Form

If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.

It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.

Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.

If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.

If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.

We are committed to engaging with our patients, public and staff and using your views and ideas to help shape our services. A key way that we can do this is through our Foundation Trust membership.

We became an NHS Foundation Trust on 1st December 2008 which is when we became Warrington and Halton Hospitals NHS Foundation Trust. Prior to this we were called North Cheshire Hospitals NHS Trust.

NHS foundation trusts were created to devolve decision making from central government to local organisations and communities. As an NHS Foundation Trust we have a free membership scheme that you can join. You can have your say and get more involved in how your hospitals are run.

Over 10,000 local people have joined us as Foundation Trust members to get more involved through surveys, events, or just by receiving information on their health and our hospitals.

Get Involved

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Working with People and Communities Strategy 2022-25

We will strive to ensure that our services reflect, and are coordinated around and tailored to, the needs and preferences of our patients, their families and their carers.
Patients, with their families and carers, where appropriate, will be involved in and consulted on all decisions about their care and treatment. 
We will actively encourage feedback from the public, patients and staff, welcome it and use it to improve our services. 
Read our Working with People and Communities Strategy 2022-25 here, and get involved by joining our Experts by Experience programme
For more information email: or call 01925 662835.

Why join as a member?

Foundation trusts are membership organisations and the membership helps us to engage with the local community. Membership is completely free of charge to anyone over the age of 12 who lives locally or who has been a patient with our hospital. You simply need to register with us.

Membership means you're involved

We know your hospitals are important to you so we want to engage and work with you as we develop our services. Our members help us do this and let you have a say. We've already run surveys for the members, hold focus groups to test ideas and developments and have a programme of informative events in place for our members.

You can elect Governors

Members elect a Council of Governors - at least half of whom are representatives of the local population and patients (other governors represent our staff and local organisations who we work alongside). The Governors represent the Members by working with our management team and the trust board - effectively holding them to account on behalf of the public. Any Member over the age of 16 is eligible to stand for election as a Governor. Governors also represent the public on our committees and even carry out inspections on our wards. You can find out more about our Governors and their meetings here.

Keeping Members in touch

It is important that our membership is strong and influences how the hospitals are run. We consult with you on issues and gain your views. We also want you to have a better understanding of your NHS and the decisions we have to make. Members are sent a regular newsletter, invited to events and can take part in regular surveys, focus groups and opinion polls amongst other activities.

We think membership is a great way of involving local people in the hospitals and ensuring that we are accountable to the local community. It's up to you how involved you want to be and you can indicate your level of involvement on the membership form - some members just want our regular newsletters, others want to take part in surveys or even volunteer with us. We value any of your input.

Have an idea or suggestion about the hospitals?

If you've been a patient or visitor and have an idea that you think we should know about then please let us know.

You can use the feedback form to send it to us. You can also use it to send questions or comments to your hospital public governors.

We're proud of our hospitals but know they can be even better with your help.

We need as many people as possible to take the step of joining us a member of Warrington and Halton Hospitals NHS Foundation Trust - over 12,000 local people from across Warrington, Halton and the surrounding areas have already become members. In return you will receive regular information from us, a free newsletter, invites to events and the chance to participate in surveys and polls. You can also vote and stand as a public governor in future hospital elections. It’s free of charge and only takes a minute to join.

We're proud of our hospitals but know they can be even better with your help. We need as many people as possible to take the step of joining us a member of Warrington and Halton Hospitals NHS Foundation Trust - over 12,000 local people from across Warrin