HCA Recruitment

Healthcare Assistants (HCAs) provide hands on care to patients including supporting nurses and the wider clinical team on the wards. HCAs support personal care, meal times and helping to make a person’s stay in hospital a better experience. 

Change my appointment
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Appointment Form

If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.

It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.

Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.

If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.

If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.

Come and join the team HCA.jpg

Healthcare Assistants (HCAs) provide hands on care to patients including supporting nurses and the wider clinical team on the wards. HCAs support personal care, meal times and helping to make a person’s stay in hospital a better experience. 

It is a valuable and rewarding role. And one that has been recognised with options to build this job into a career if you want. 

Many of our HCAs love working directly with patients but some want to build their skills and earning potential with additional training. You’ll be part of our NHS team and can access the generous package which includes pension, holiday allowance and flexible working. Find out more here.


How do I become a HCA?

There are two routes available to become a HCA: 
Employment Apprenticeship

If you have worked in a similar role and already have NVQ L2 or a relevant care qualification, then you can start in a HCA role with additional training and support. You’ll join the team for a week’s WHH induction and then do a three week placement on you Ward/ Department, support by a buddy. 

You’ll build on your care skills and learn how to take observations like blood pressure and take on more tasks to support our nurses.

If you are happy in this role that’s great, but if you wanted to progress find out how we can support you to become a Nursing Associate here.

If you don’t have experience, don’t worry. The apprenticeship is ideal and is for people of all ages, not just school leavers. Our HCA come from all walks of life, some have worked in retail, admin, warehouses and even on airlines. 

You’ll earn as you learn and over 12-18 months, linking with a local college to gain your NVQ L2 in care. WHH will provide a weekly study time on the ward so you can apply your learning in practice and work towards your qualification.

We’ll support you all the way.


TNA.jpgTrainee Nursing Associates (TNA)

Some of our HCAs choose to progress in their career and becoming Nursing Associates via an apprenticeship. Nursing Associates work with the Registered Nurse to deliver patient centred care, training includes essential skills such as, medicine administration, ECGs, catheterisation and wound management.

This two-year apprenticeship is delivered in partnership with the University of Chester and once complete, the Trainee Nursing Associate is a qualified Nursing Associate registered through the Nursing and Midwifery Council (NNC), a Band 4. 

HCAs can apply for a TNA apprenticeship after a year in the role. 


Registered Nurse

Some of our HCAs have decided to become a registered nurse and studied over several years to gain the entry qualification. 

Through the Apprenticeship route following completing the Trainee Nursing Associate programme.

HCAs with a BTEC qualification or equivalent can apply to directly access the registered nurse training. Each year the Trust supports a small number on the Apprenticeship pathway.