If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.
It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.
Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.
If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.
If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.
A range of care for medical and surgical conditions is provided at the Nightingale Building in Runcorn and it houses a mix of inpatient and outpatient services. It provides a fantastic, friendly environment for expert surgical care.
If your surgery is non-complex and does not require a long hospital stay it is likely to be carried out at the Nightingale Building. There are low operation cancellation rates at the hospital as routine surgery is not as threatened by emergency work - which can take priority in larger hospitals. The hospital is home to a Urgent Care Centre (open 8am to 9pm every day) which provides a range of minor emergency care services for local people and the hospital provides x-ray facilities within the Urgent Care Centre from 8am to 9pm. A step down ward at the hospital is designed for patients who have had surgery or emergency medical care but who require some further support before going home. We provide chemotherapy services on site and the hospital is home to the Delamere Macmillan Unit which provides cancer support and advice.
The site is also home to our orthopaedic facility - the The Captain Sir Tom Moore Building (formerly known as the Cheshire and Merseyside NHS Treatment Centre)- a standalone operating and clinical facility for orthopaedic surgery services across our hospitals. You can read more about the centre here.
Located on our Halton site we also have the Halton Education Centre, for room bookings/Enquiries, please email firstname.lastname@example.org or for more details, please click here.
The hospital is easily accessible, located to the south of Runcorn just a short distance from the M56 motorway and local public transport networks. Our postcode is WA7 2DA.
Guides on what to expect if you are coming to hospital as a patient or visitor.
Online maps, transport and parking information.
Our A-Z service catalogue with detailed information on specialties.
The Nightingale Building has two entrances - Entrance 1 which is at the front of the hospital and is the main entrance and reception area, and Entrance 2 which is at the rear of the hospital next to the Minor Injuries Unit. The hospital is built on a slope so whilst it looks like there is only one floor from Entrance 1, there are two floors at Entrance 2. A main corridor runs from Entrance 1 right through the hospital with lift and stair access to Entrance 2. The main areas are:
We have invested over £30 million in a range of new facilities and developments across both of our hospitals over the last few years. Each year we aim to improve the buildings so that the care you receive from our skilled staff is provided in facilities to match. At Halton this has included:
The Nightingale Building was developed as part of the development of Halton new town with phase 1 of the hospital opening in September 1976. This included the main outpatient department and services.
Phase 2 of the hospital which included minor injuries and ward areas followed a few years later.
Before Halton General was built there were several smaller cottage style hospitals around the district. This included Runcorn Victorian Memorial Hospital in the Old Town.