We aim to provide the best possible service at all times to our patients. Most medical care and treatment goes well, but things occasionally go wrong, and you may want to complain. So where do you start? Every NHS organisation has a complaints procedure that provides a clear way for you to raise issues.
We value your comments about the service you have received as they ultimately help us to evaluate and improve the quality of care for all our patients. This section outlines the way in which any concerns, clarifications and complaints are dealt with at Warrington and Halton Hospitals.