Using social media whilst in hospital

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Appointment Form

If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.

It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.

Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.

If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.

If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.

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At Warrington and Halton Hospitals we take a permissive approach to use of social media.

We actively communicate and engage with our patients, visitors, staff and wider community on a range of social media platforms including:

Twitter
  • Our corporate twitter account - @whhnhs
  • The twitter account for our Forget Me Not dementia unit - @forgetmenot_whh
Facebook

We want you to follow and engage with us on social media and see it as way we can tell you more about your hospitals.

However, we do ask patients to consider how they use social media and internet in the hospitals.We do not provide a public Wi-Fi service at present so access to internet services is via patients’ own portable devices (or via the Hospedia bedside TV and phone systems).

Confidentiality and protecting other patients

Please be mindful that any photos or social media posts that include images, information or recordings about other patients, staff or visitors taken without permission could easily identify them and breach their human rights and right to privacy. This can actually have legal consequences.

We actively monitor social media activity at the hospitals so that we can respond to patient and public requests. We have had to take action in the past when patients or visitors have identified other people in hospital without permission. Most people don’t realise the consequences so please help us protect the rights of our patients and staff by being responsible with social media if you are using it whilst at the hospitals.

If you do want to photograph, film or voice record any aspect of your own care or treatment, please speak to your nurse or consultant in charge and we will do our best to advise and facilitate this where it is possible.