Patient information

Patient information resources about treatments and conditions.
Change my appointment

Appointment Form

If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.

It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.

Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.

If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.

If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.

When you come to the hospitals, you will receive patient information about treatments and conditions.

This is usually in the form of leaflets but can also be online information as well. Our aim is to make sure you have the information that you need to support your care, and decisions that you may need to make about treatments and procedures that we offer.

Before you have treatment, you will be asked for your consent. Good information plays a key part in the decision making and consent process.

Leaflets you might be provided with at the hospitals

We have a system for creating information at the hospitals that means that you can trust the information we give you. All of information goes through a thorough approval process.

We also use a system called EIDO. EIDO are a national organisation that create patient information on a wide range of common health conditions and treatments. If there is an EIDO leaflet about your condition then we will usually provide you with a copy of that. All of the information is approved to the standards we, and you, would expect.

You can access EIDO's public website with these information leaflets yourself to browse the information that they have available at the link below. Just search for a keyword.


Your health professional looking after your care may direct you to other sources of information that they have recommended.

Other useful sites for health information

There are lots of websites that provide health information out there on the internet. Something that tells you that the provider of information has good standards in place is that they are signed up to the Information Standard kitemark for information production. However, you need to be careful and use your common sense when accessing any health information on the internet.

A good site for basic information on a range of conditions and services is NHS Choices.

Visit NHS Choices

Your health professional looking after your care may direct you to other sources of information that they have recommended.