New Health Hub could host outpatient services at Runcorn Shopping City

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Appointment Form

If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.

It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.

Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.

If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.

If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.

Halton Borough Council and Warrington and Halton Teaching Hospitals (WHH) are creating a new Health Hub at nearby Runcorn Shopping City.  From this hub, WHH is planning to offer Ophthalmology, Audiology, and Dietetics outpatient appointments.

Offering these services in a retail environment will make it easier for patients to access these services, some of which will be expanded to offer a greater range of tests. Halton residents will no longer have to travel out of the borough to receive care.

As well as being more convenient for patients, the proposed move reduces the risk of having to enter a hospital environment during the COVID-19 pandemic, especially important for the most vulnerable and those with long term conditions.

Audiology and Ophthalmology would move just 300 meters from Halton Hospital’s outpatients to the Shopping City while Dietetics would move from St Paul’s Health Centre, a distance of 3.5km, served by public transport.

Current staff would relocate with their services and there will be no change to staffing levels.   The vacated space at Halton Hospital will be reallocated to clinically appropriate services – either those that require additional space or those that are relocating from Warrington, in line with the Trust’s plan of expanding and further developing Halton as its dedicated elective site – much of which is already underway as a result of the COVID-19 pandemic.

No estate will be lost or decommissioned at Halton Hospital. 

The views on this proposal are being sought from patients and members of the public during March, ahead of formal public consultation taking place from April.  

An online survey, which closes on Monday 15th March, is available here and paper booklets and materials in alternative languages and format are available by contacting tel: 01925 662114.

More details, FAQs and information on virtual engagement sessions taking place are available here

Virtual Engagement Sessions will take place on the following dates/times. Links to join are available here.  

  • Tuesday 9th March - 6:30pm – 7:30pm
  • Wednesday 10th March - 10:30am – 11:30am