Coming for an outpatient appointment



We provide a full range of outpatient services from both of our hospital sites where possible so you can access your first appointment at the most convenient hospital for you.

Before your appointment

You will receive an appointment letter with details of your appointment. Please double check the venue for your appointment so you are clear where you are going.

Some outpatient appointment letters may also have particular instructions to expect tests or medications and other things to bring with you.

Preparing for your appointment

If you are an outpatient you will be coming to our clinic for one of the following:

  • to find out what is making you ill if you have been referred by your GP
  • a check up after treatment
  • to allow your consultant to monitor a condition you still have

Each of the clinics is led by a consultant and staffed by doctors and nurses trained in the condition or procedure covered by the clinic. Some appointments will be with a specialist nurse, or you may see one of the doctors working with the consultant.

Please follow any instructions in your appointment letter. It will also be useful if you can bring a list of any medicines or other conditions you have which may help our staff.

Manage your appointments online

You can now view and request to change your hospital appointments at a time that is convenient for you via the NHS App. Additional details including clinic information, maps and parking are also included, along with a single point of contact for any queries you may have.

Read more information about managing your appointments online.

Translation services and mobility requirements

If you require an interpreter, signing support or have other communication needs or if you have any mobility requirements that we need to know about before you arrive, please let us know by calling the number on your letter.

Travel and parking

We provide outpatient services at both of our hospital sites. Find out information about travel and parking.

We also operate a regular free shuttle bus service between Warrington Hospital and Halton Hospital. 

What to expect when you arrive

As an outpatient you are likely come into hospital for a short appointment. You will not need to stay overnight in hospital - although very occasionally your consultant may feel that your condition requires an urgent hospital stay.

You may have a blood test or other minor diagnostic test during your visit depending on your condition. Your consultant may refer you for further tests if they feel it is appropriate, or prescribe medication for you. If a medication is urgent it will usually be prepared at the hospital pharmacy for you to collect. if it is not urgent you will be given a prescription that you will need to take to your GP practice.

If you need any other diagnostic tests such as scans you will be given a further appointment - although where it is possible you may see your consultant and then have tests carried out on the same day so that we can quickly diagnose you and save you having to come back to hospital. We will try to let you know in advance if we plan to do this so you can plan your time effectively.

Where we provide our outpatient services

We provide our outpatient services at:

View more information on travel and parking.

Cancelling / changing your appointment

If you need to change your appointment, please call the number on the letter to change your appointment.

It's really important that you try to attend your hospital appointment. If you have been asked to come and see us at the hospitals it is because your doctor thinks you should see a specialist expert about your health and you may need some important treatment.

If you really can't make your appointment, don't worry but please let us know with as much notice as possible by calling the number on your appointment letter or by cancelling it via the online cancellation service.

Not well?

If you have symptoms of flu, COVID-19 or norovirus (upset stomach) please avoid visiting our hospitals and let us know if you need to cancel or rearrange your appointment by using the contact on your appointment letter.