Physiotherapy - Musculoskeletal Physio Outpatients (Halton)

We are a team of musculoskeletal physiotherapists working between Halton hospital and Widnes (Health Care resource centre). We also hold clinics at various GP practices both in Runcorn and Widnes.
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Appointment Form

If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.

It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.

Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.

If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.

If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.

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About this service

We are a team of musculoskeletal physiotherapists working between Halton hospital and Widnes (Health Care resource centre). We also hold clinics at various GP practices both in Runcorn and Widnes. Musculoskeletal physiotherapists are specialist Physiotherapists in the treatment of muscles, joints, tendons and ligament problems. We provide assessment, treatment and management advice for clients presenting with a wide range of musculoskeletal conditions including:

  • Neck and back pain
  • Arthritis
  • Joint pain
  • Soft tissue injuries
  • Sports Injuries
  • Orthopaedic post-op management
  • Chronic muscular and skeletal conditions
  • Rheumatology conditions
  • Women's health problems including: pregnant and post natal musculoskeletal problems, female stress or urge incontinence.

Physiotherapists are healthcare professionals who have had specialist training in physiotherapy. Physiotherapy uses physical methods such as massage, manipulation and specific exercise to promote healing and wellbeing. By using a number of different approaches and techniques, a physiotherapist can help a person overcome injury or short-term health problems, or manage long-term disability. Physiotherapy techniques and approaches can improve a person’s ability to use parts of their body that are affected by a health condition or injury.

 

Who we are

You will have a named chartered physiotherapist for your episode of care. Normally you will see the same chartered physiotherapist throughout your care.

How qualified are they?

They will be a qualified, chartered physiotherapist, unless you are told otherwise. This means they have at least three or four years training and have achieved the high standard required to become registered with the Health Professionals Council (HPC).

Will there be any students in the department?

Student physiotherapists may be working in the Department, supervised by senior staff. Your consent would always be sought in advance if a student could be involved in your care. You have the right to decline and to be treated by a chartered physiotherapist and the appointment may be rearranged to achieve this.

Treatments we offer

We offer a range of treatments including:

  • Manual therapy
  • Electrotherapy
  • Acupuncture (Please note that not all physiotherapists can give acupuncture)
  • Hydrotherapy
  • Education and self help programmes
  • Active rehabilitation in the form of gym classes
Referral information

Referral into physiotherapy is now done via the Musculoskeletal Clinical Assessment and Triage Service (MSKCATS). This is the service that triages all patients with Musculoskeletal (MSK) conditions.

To self -refer into our service, patients are requested to call 0151 495 5472.

You will initially speak to an administrator who will take details including your name, address, date of birth, NHS number (if known) and brief details of their condition. If required, the administrator will ask a series of special questions to gain more clinical information regarding your condition.

You will also be asked for consent for the MSKCATS team to view your GP records.

You will be allocated a 15 minute telephone consultation once you have registered. Due to demand for the service, there will be a wait for this initial telephone consultation.

At the allocated time for the telephone appointment, one of the Advanced Musculoskeletal Physiotherapy Practitioners (AMPP) will telephone you and ask various questions relating to their condition and discuss management options with you. Should you require a face to face assessment with the AMPP then this will arranged during the telephone consultation.

If you need a referral the AMPP will then make the appropriate onward referral for you. This could be self-management, a face to face assessment with an AMPP, referral to therapies e.g. Physiotherapy, Occupational Therapy or referral to see consultant. Any further onward referrals will be processed by the MSKCATS team.

Please note that if you do not answer the telephone for this consultation, it will be registered as a 'did not attend' (DNA) and you will be discharged.

Once a referral has been made into physiotherapy, they will then contact you regarding appointments.

Other Information & Downloads

Have you got arthritis?

Osteoarthritis

Osteoarthritis of the knee

Complex regional pain syndrome

Rheumatoid arthritis

Fibromyalgia

Osteoporosis

Have you got shoulder pain?

Shoulder pain

Have you got hip pain?

Hip Pain

Current campaigns

Move for Health:Improve your health and sense of well-being by increasing your levels of physical activity and taking regular exercise

Physiotherapists recommend that adults exercise at moderate intensity for 30 minutes, 5 times a week, and that children are physically active for an hour every day.

If you don't have time for a 30 minute session of exercise each day, it may suit you better to break it up into three or four smaller chunks. Just being a little more active throughout the day can benefit your health.

All of us can benefit from being more active and building a little more exercise into our daily lives. Physical activity can help you prevent or manage over 20 medical conditions, including heart disease, type 2 diabetes, cancer, back pain, osteoarthritis and depression.

Fit for Work Leaflet how to incorporate physical activity into a working day to help sedentary employees stay fit and healthy, and how to avoid aches and pains in the office

Fit for Active Work Leaflet advice for active or manual workers on improving health and reducing their risk of injury

Your health: What the Chartered Society of Physiotherapy says

Useful Links

Chartered Society of Physiotherapists

Health Professionals Council

Arthritis Research UK

BackCare

National Health Service

MSKCATS (Musculoskeletal Clinical Assessment and Treatment Services)

What is MSKCATS?

  • MSKCATS is a musculoskeletal triage service, staffed by Advanced Musculoskeletal Physiotherapy Practitioners (AMPP’s), who are specialist physiotherapists.
  • Clinic runs daily both on the Halton site (Halton General Hospital) and Widnes site (Healthcare Resource Centre HCRC) between Mondays and Fridays (9 to 5pm
  • Secretaries are based on both sites and can be contacted Monday to Friday between 8.30 to 4.30 and an answer machine facility is available

What do the MSKCATS AMPP’s do?

  • Screen GP musculoskeletal referrals when required to do so
  • Work as a first point of contact practitioner for patients suffering from a musculoskeletal (MSK) condition- this means that patients do not need to see their GP first about an MSK condition.
  • Carry out an initial telephone consultation assessment to determine appropriate management.
  • Where appropriate carry out face to face assessments to determine appropriate management
  • Ensure prompt referral to the appropriate team.

What management options are available?

1. Referral to Therapies e.g.

  • Physiotherapy (including walking aid assessment)
  • Chronic Pain Management Service
  • Occupational Therapy
  • Podiatry
  • Appliances
  • Rehabilitation Physiotherapy
  • Community Physiotherapy
  • Women and Men’s Health Physiotherapy

Other Primary Care Referrals from AMMP clinic – (Halton)

  • Acupuncture– Referrals are made to Physiotherapy, with the suggestion that this may be appropriate.
  • TENSmachine trial
  • Back to Action Class– If one to one physiotherapy is not required for spinal symptoms, patients can be referred to the Back rehabilitation class
  • Recipe for Health Programme
  • Halton Healthy Living Project
  • Expert Patient Programme
  • Falls Team (including APEX group)

 

2. Further investigations

These may include but only after the patient has been assessed by an AMPP

  • Blood tests
  • MRI scan
  • X-rays
  • Dexascan
  • Ultrasound scan
  • Nerve conduction Studies

3. Consultants who work in the Primary Care for MSKCATS.

  • Consultant Rheumatologist
  • Consultant Anaesthetist (who specialises in Pain)

Both Consultants do weekly clinics and can see MSKCATS patients. Referrals can only be made for a review with the Consultants when a patient has been assessed by of the CATS AMPP’s and it has been decided that a Consultant’s opinion is needed.

4. Referral to other departments

  • Secondary care Orthopaedic opinion at a hospital of your choice

(via patient choice http://www.nhs.uk/Pages/HomePage.aspx)

  • Secondary care Rheumatology opinion
  • Secondary care Pain team

5. How do you access the MSKCATS service?

To self -refer into our service, patients are requested to call 0151 495 5472.

You will initially speak to an administrator who will take details including your name, address, date of birth, NHS number (if known) and brief details of their condition. If required, the administrator will ask a series of special questions to gain more clinical information regarding your condition.

You will also be asked for consent for the MSKCATS team to view your GP records.

You will be allocated a 15 minute telephone consultation once you have registered. Due to demand for the service, there will be a wait for this initial telephone consultation.

At the allocated time for the telephone appointment, one of the Advanced Musculoskeletal Physiotherapy Practitioners (AMPP) will telephone you and ask various questions relating to their condition and discuss management options with you. Should you require a face to face assessment with the AMPP then this will arranged during the telephone consultation.

If you need a referral the AMPP will then make the appropriate onward referral for you. This could be self-management, a face to face assessment with an AMPP, referral to therapies e.g. Physiotherapy, Occupational Therapy or referral to see consultant. Any further onward referrals will be processed by the MSKCATS team.

Please note that if you do not answer the telephone for this consultation, it will be registered as a 'did not attend' (DNA) and you will be discharged.

Main contact information

Physiotherapy Department 
Halton Hospital 
Hospital Way
Runcorn 
WA7 2DA

Telephone1:
01928 753035

Halton General Hospital