Important Update about the coronavirus (COVID-19)

(last updated 18 March)
Change my appointment

Appointment Form

If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.

It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.

Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.

If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.

If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.

Warrington and Halton Teaching Hospitals welcome back more visitors

Warrington and Halton Teaching Hospitals is further extending its visiting policy, with visitors able to visit patients on inpatient wards at Warrington Hospital and the Nightingale Building and Captain Sir Tom Moore Building at Halton Hospital.

The safety of patients, visitors and staff is Warrington and Halton Teaching Hospitals’ remain a priority therefore several safety measures will be in place for visitors.

Visitors will be required to pre-book a visiting time – two visitors per patient for at least one hour per visit – with the relevant ward 24 hours in advance. Wards can be contacted by ringing the main switchboard on 01925 635911 or by using the ward contact page here.

All visitors must continue to wear a face mask unless medically exempt, clean hands regularly and maintain social distancing where possible. If visitors are experiencing any COVID 19 symptoms or are unwell, they must not attend the ward. Furthermore, contact details and temperature/symptom checks will be recorded to support contact tracing and the number of visitors per ward will be defined by the size and layout of the ward – visitors to patients in smaller wards may have fewer choices about preferred visiting times.

Although some visitors can attend Outpatient clinics and the Emergency Department with patients at the moment, the Trust is looking at opening up these departments more widely and as soon as possible; any changes will be announced in due course.

COVID-19 Coronavirus - for women using our maternity services

We would like to provide you with as much information as possible in relation to COVID-19 if you are pregnant, having your baby, or have recently had a baby with our maternity service. A helpline has been set up for any enquiries regarding COVID-19 and your maternity care. This number is: 01925 662323 it will be manned between 10 am to 4pm Monday to Friday.

Outside of these times call our Triage on: 01925 275200 or if you have any concerns about your pregnancy.

If you have any concerns about appointment availability or you have a dry cough or a temperature please call the helpline and we can advise you on how to manage your symptoms and ensure that your care is coordinated safely.

In view of potential exposure and transfer of COVID 19 we have taken a decision to suspend the following services:

  • 36 week birth choice appointments with community midwives
  • Parent Education
  • Hypnobirthing sessions
  • Routine Consultant Midwife appointments

In relation to care in the postnatal period, we will continue to provide home visits on the first day following discharge and then on day 5 and day 10.

Further visits may be arranged depending on individual care plans. If you are currently isolating at home we will provide telephone consultation with a midwife and follow up will be arranged depending on individual needs preferably after the period of isolation.

Please be reassured that we will provide care that is essential to mothers and babies throughout this challenging situation. We are restricting visiting to birth partners/companions only.

Visiting times will remain unrestricted.

These interim measures have been put in place to help to protect the safety of mothers and babies by reducing the chance of the spread of COVID 19. Do not hesitate to call us on our helpline if you are worried or have any questions.

For further information if required please visit the RCOG website for information from the Royal College of Obstetricians & Gynaecologists, the Royal College of Midwives, Royal College of Midwives and Royal College of Paediatrics and Child Health, with input from the Royal College of Anaesthetists, Public Health England and Health Protection Scotland:

Thank you for reading.

Dr Tracey Cooper MBE Associate Chief Nurse (Midwifery)

Recovering from COVID-19?

You can find support here:​​​​​

Rehabilitation following COVID-19

Download our leaflet here.