Important Update about the coronavirus (COVID-19)

(last updated 18 March)
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Appointment Form

If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.

It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.

Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.

If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.

If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.

 Covid-19 Coronavirus – Restrictions on visiting at Warrington and Halton Teaching Hospitals (16 July 2020)

Due to the current rate and presentation of Covid in our region, we will continue to restrict visiting to maintain patient safety and reduce the risk of spread of Covid-19 within our hospitals.

Visitors should observe strict 2 metre social distancing principles whilst moving around the hospital wear face coverings and adhere to strict hand washing on entering and leaving the hospital and clinical areas.

The following standards should be observed:

  • A maximum of two visitors for patients at the end of their life.
  • One birthing partner accompanying a woman in labour.
  • Patients on Intensive Care Unit - These guidelines can change day to day, so all visiting on Intensive Care must be approved by the Nurse In charge on a daily basis.  This is subject to a telephone screening assessment and on the day temperature check. Once approved, two nominated visitors will be permitted to visit for up to 1 hour per day.  This must be the same visitors throughout the patient’s stay on Intensive Care. Intensive Care  01925 662510 / 662508
  • Both parents at neonatal units.
  • Partner to accompany pregnant women to scan (with local risk assessment on room capacity)
  • One parent or appropriate adult visiting a child, this may include multiple parents but only one may be present at any time.
  • One carer /visitor that is supporting someone with a mental health issue such as dementia, brain injury, a learning disability or autism, where not being present would cause the patient to be distressed.
  • In exceptional cases consideration will be given to individual requests.

The Trust advises visitors to contact its Patient Advice and Liaison Service if they have specific concerns beyond this guidance, the service is available on weekdays on 01925 275512 or e-mail WHH.Pals@nhs.net  

  • Visitors with any symptoms relating to Covid-19- coronavirus including a cough or temperature must not visit the hospital the guidance issued by NHS111 is here: https://www.nhs.uk/conditions/coronavirus-covid-19/self-isolation-advice/
  • If visitors have a general cold, including cough, cold, runny nose they must not come to the hospital.
  • Visitors with any symptoms relating to a stomach upset, including diarrhoea and/or vomiting should not come to the hospital.

Kimberley Salmon-Jamieson, Chief Nurse and Director for Infection Prevention and Control said: “The safety of our patients and our staff is a priority at this challenging time. We are asking everyone to support these measures which we hope will limit any opportunity for infection being brought in to our hospitals. We hope to restore open visiting as soon we are advised by Public Health England that the coronavirus threat is diminished.”

The Trust advises visitors to contact its Patient Advice and Liaison Service if they have specific concerns beyond this guidance, the service is available on weekdays on 01925 275512 or e-mail WHH.Pals@nhs.net

COVID-19 Coronavirus - for women using our maternity services

We would like to provide you with as much information as possible in relation to COVID-19 if you are pregnant, having your baby, or have recently had a baby with our maternity service. A helpline has been set up for any enquiries regarding COVID-19 and your maternity care. This number is: 01925 662323 it will be manned between 10 am to 4pm Monday to Friday.

Outside of these times call our Triage on: 01925 275200 or if you have any concerns about your pregnancy.

If you have any concerns about appointment availability or you have a dry cough or a temperature please call the helpline and we can advise you on how to manage your symptoms and ensure that your care is coordinated safely.

In view of potential exposure and transfer of COVID 19 we have taken a decision to suspend the following services:

  • 36 week birth choice appointments with community midwives
  • Parent Education
  • Hypnobirthing sessions
  • Routine Consultant Midwife appointments

In relation to care in the postnatal period, we will continue to provide home visits on the first day following discharge and then on day 5 and day 10.

Further visits may be arranged depending on individual care plans. If you are currently isolating at home we will provide telephone consultation with a midwife and follow up will be arranged depending on individual needs preferably after the period of isolation.

Please be reassured that we will provide care that is essential to mothers and babies throughout this challenging situation. We are restricting visiting to birth partners/companions only.

Visiting times will remain unrestricted.

These interim measures have been put in place to help to protect the safety of mothers and babies by reducing the chance of the spread of COVID 19. Do not hesitate to call us on our helpline if you are worried or have any questions.

For further information if required please visit the RCOG website for information from the Royal College of Obstetricians & Gynaecologists, the Royal College of Midwives, Royal College of Midwives and Royal College of Paediatrics and Child Health, with input from the Royal College of Anaesthetists, Public Health England and Health Protection Scotland: https://www.rcog.org.uk/en/guidelines-research-services/guidelines/coronavirus-pregnancy/covid-19-virus-infection-and-pregnancy/

Thank you for reading.

Dr Tracey Cooper MBE Associate Chief Nurse (Midwifery)


Recovering from COVID-19?

You can find support here:​​​​​https://covidpatientsupport.lthtr.nhs.uk/#/

Rehabilitation following COVID-19

Download our leaflet here.