Applicant Hub

Everything you want to know about applying for a role at WHH as well as access to information about the fabulous benefits of being part of the WHH family.

Change my appointment

Appointment Form

If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.

It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.

Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.

If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.

If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.

Application and supporting statement

We receive thousands of applications and with each and every one of these we ask for relevant details pertaining to the processing of your application. Please be assured we will confidentially store your information in line with relevant legislation and best practice.

Writing a great supporting statement

It’s really important that you stand out from the crowd. After all, you never get a second chance to make a first impression.

Supporting statements are a perfect opportunity for you to show your motivation and demonstrate why you’re the right person for the job. Remember quite often this will be your first introduction to us, so make sure it counts.

Some pointers you may wish to consider are:

Why you? Tell us why you want the job, explain why you feel you’d be suitable briefly detailing any relevant experience and skills that relate to the role.

Make it compelling. Tailor your supporting statement to the specific job application. Don’t be tempted to use one standard template. It supports your motivation if you are able to show us how you can add value to WHH.

Is it spelt correctly? You know it makes sense; it’s also a good idea to ask a friend or family member to cast their eye over as a double check.

Your Application

Re-vamp your application. It can be a bit of a minefield on where to start. A great application really highlights your skills and experience and can set you apart from the competition. 

Here are a few tips:

  • Keep it punchy and factual. 
  • If the job is in a different area than your previous roles, draw links between the two.
  • Do you have a seamless link in dates for your career history? – account for any gaps in your application, keep it current.
Personal Information

There are questions on the form that are all about you, we don't share this data with the person who decides if you will be invited to an interview, it is used for administrative and monitoring purposes to ensure we are recruiting and attracting a diverse range of people that reflect the community we serve.

You may also need to tell us if you need a work permit to work in the UK, if you are not sure if this applies to you, just ask for advice before applying.

Do not forget to let us know in your application if you have a health condition or disability, as you may be eligible, under our 'guaranteed interview scheme', to pass straight through to interview. Contact our recruitment team if you want to know more about how the scheme works.

All of our successful applicants need to complete a police check, the level of the check is determined by the role you have applied for. Don't worry if you do have something on your record it might not necessarily exclude you from getting a job within the Trust, but you do need to provide us with details when asked to do so.

Supporting Infomation

This is your opportunity to tell us relevant information about yourself; to show us how you would be suitable for this job; and to convince us that you have the required skills, knowledge and experience required to perform well in the job.

Supporting information can be anything that is not already covered by the questions on the form.

This could include:

  • Further explanation of duties and responsibilities
  • Further explanation of your skills, knowledge or experience
  • Explanation of apparent gaps in your career profile
  • Description of voluntary or unpaid work

This space can accept relevant information ‘cut and pasted’ from your CV but don't paste your whole CV in this space, as much of the information you will have already filled in.

Don't Forget To....
  • Ensure you use spell check, ask someone else to read through your application and give you constructive feedback. It never hurts to get a second opinion.
  • Make sure your application highlights your achievements and not just your responsibilities. Include examples of your work, if appropriate.
  • Think about whose names you can give as referees and try to choose people who can say something useful in relation to the post you are applying for. If you are currently employed, at least one of the referees must be someone who has management responsibility and who has line managed you, or if you are a student, one of the referees must be your school or college tutor. Don't forget to ask these people if they are willing to be a referee.


Our assessment process

So once you get the good news that your application has been successful, what happens next? We use a wide variety of assessment methods, because we hire all sorts of different people to do different kinds of jobs. 

You can rest assured that each assessment method we’ll be using is carefully designed around the requirements of each role. They’ll give you the opportunity to show us you have all the necessary experience, qualities and skills we need. Our fabulous recruiting managers will do all they can to help you relax.

We have listed below all of the different types of assessment tools we use at WHH. We will always let you know, at the point we invite you to interview, which of the following assessment tools will apply to the role you are applying for.

Behavioural/biographical Interview

During a behavioural interview, you’ll be asked to think of examples of specific work-based situations you’ve been in. You’ll need to tell us how you handled it and what the outcome was. It might be worth thinking about this before your interview. The more detail you can recall the better quality of answer you can give.

A biographical interview involves a discussion about your employment history, outlining what you’ve done, what your achievements are and why you’ve made certain career choices. It might help you to bring an up to date copy of your application to the interview with you.

We’ll use a combination of both styles of interview, and our professional recruiting managers will do their best to put you at ease. We understand for a lot of people the interview process can seem quite daunting, after all we have all been there! Our philosophy is that interviews are a two way process, so it’s just as important for you to find out about life at WHH and if we are the right fit for your career, as it is for us to find out more about you.

Assessment Centres

An assessment centre is one of the methods we use to assess your strengths and development needs. Generally you can expect to be with us for all or part of a day and they’re made up of a number of different exercises. We appreciate that it can seem a long process for an all-day interview, but we often receive feedback on how candidates have enjoyed the day and made new friends!

We use assessment centres to recruit for a variety of areas within the business and they typically contain any or all of the following elements:

  • Group discussion
  • Role Plays
  • Ability tests, such as numerical reasoning or role related scenarios
  • Presentation
  • Behavioural/Biographical Interview
Group Discussion & Role Play

Effective team working is vitally important in all areas of our business, so a group discussion can be a useful tool to help us see how you relate to one another when you work as a team.

We’ll give you a topic to discuss in a given time scale and then our assessors will observe the group for the duration of the exercise.

Don’t be put off by assessors making notes, we are purely writing observations of the behaviours we see you demonstrate throughout the exercise.

Role-play involves you re-enacting a scenario you might find yourself in as part of the role. You’ll be given time to prepare and then you’ll carry out the role play with a couple of assessors. This gives us a good insight of how you may handle certain challenges that might happen in your role. We are aware that sometimes the role you have applied for might be a completely different step in your career direction, so we’ll ensure you have all the tools that you’ll need to complete this exercise.

Ability Tests

These measure certain abilities or aptitudes, and we usually ask you to complete these online or on a printed answer sheet. Each exercise generally has multiple choice questions that you’ll need to complete within a time limit. You’ll be given clear instructions before you start, and there’ll be some practice questions for you to try with no time limit.


Some positions we recruit for involve making recommendations in a formal setting or addressing groups and audiences. As part of the recruitment process, we could ask you to prepare a presentation on a particular topic before your interview. If the role has an analytical slant, we might ask you to carry out an analysis presentation. Just like the ability tests, we’ll give you guidance and all the necessary tools on the day.

None of our exercises are designed to catch you out; on the contrary it is a great opportunity for you to showcase your skills to our recruiting managers.

Video Interview

We believe in providing our candidates with the best recruitment experience possible so you may find you’re invited to participate in a video interview.

Our focus on innovation has led us to use digital video interviewing technology because:

  • You’re given the flexibility of completing your interview at your own convenience – anytime, anywhere even in the comfort of your own home.
  • You are able to tell us your unique story through video

Participating in a video interview has never been easier. Here are some tip to ensure you give the best video interview you can:

  • Make sure you choose a place that is quiet, well-lit and distraction free.
  • Be sure to have access to high-speed internet and the right equipment
  • Relax – we understand it might be the first time you have been asked to take part in an interview like this. We don’t expect perfection, but we do want to understand your experience and skills to date.