Visiting Suspended from Friday 27th March 2020

Change my appointment

Appointment Form

If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.

It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.

Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.

If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.

If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.

Covid-19 Coronavirus – Visiting Suspended from Friday 27th March 2020


From Friday 27th March 2020 Warrington and Halton Teaching Hospitals will suspend all visiting to ensure the safety of patients and staff.  This is in response to new national guidance from NHS England-Improvement.

There are a number of exceptions to this as follows:

  • Relatives of those nearing end of life will be supported to visit their loved ones, bespoke arrangements will be made by the nurse in charge
  • Patients on Intensive Care Unit  only one visitor per patient per day will be permitted and visiting will be 2-4pm and 5-7pm daily, visits outside this will be on a case by case basis in discussion with ICU staff
  • Maternity One birth partner only, visiting at any time but overnight stays are suspended
  • Children’s and Neonatal wards one Parent, Partner of Parent or Guardian per child per day.
  • Key workers visiting ICU, Maternity, Children’s or Neonatal Wards or those patients nearing end of life will be supported to visit their loved ones by arrangement with the nurse in charge.


Patients attending for outpatient appointments or tests should attend alone unless they need to be accompanied – these accompanying visitors should not stay in any patient, ward or communal areas - this applies to both inpatient and outpatient settings.

Children under 16 years of age will not be admitted at any time.  

To support family contact with loved ones, the Trust is making arrangements to support e-visiting via digital media platforms on each ward. We are further setting up a family liaison service for each ward, coupled with a pick up and drop off service for patient laundry and small gifts. A further announcement will be made when this is in place 

Important Notice

  • Everyone should follow the expert national guidance on social distancing and self-isolation, staying at home wherever possible, to help limit the spread of coronavirus, protect the most vulnerable people in our communities and our NHS.
  • Visitors with any symptoms relating to Covid-19- coronavirus including a cough or temperature must not visit the hospital the guidance issued by NHS111 is  here:
  • If visitors have a general cold, including cough, cold, runny nose they must not come to the hospital.
  • Visitors with any symptoms relating to a stomach upset, including diarrhoea and/or vomiting should not come to the hospital


The Trust advises visitors to contact its Patient Advice and Liaison Service if they have specific concerns beyond this guidance, the service is available on weekdays on 01925 275512 or e-mail