If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.
It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.
Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.
If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.
If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.
Trust launches My Choice© service – By the NHS, for the NHS
The trust has launched its My Choice© service this month, an affordable self-pay service to enable access for patients denied NHS procedures classified by commissioners to be ‘Low Clinical Priority’ (PLCPs).
My Choice enables patients to pay (self-fund) to have these procedures undertaken at Halton General, The Cheshire and Merseyside Treatment Centre or Warrington hospitals at the local NHS price, previously paid for by commissioners.
Originally created in 2013, the service has been significantly extended to include the large number of procedures no longer available on the NHS (PLCPs). As well as enabling affordable, convenient access for patients, this will enable the Trust to make use of spare capacity and will generate additional income to support our other services.
Chief executive Mel Pickup was at the Trust for the introduction of the first My Choice procedures in 2013 and said: “We have seen many changes in the NHS over the last five years and commissioners are more challenged than ever to ensure that they invest scarce resources in the most effective way.
“Procedures of low clinical priority do not mean low value to our patients and we are pleased to be able to make a large number available at a really affordable price, at their local hospitals and by our most trusted NHS staff.
“My Choice is By the NHS, For the NHS”
My Choice patients are treated as part of the Trust’s normal elective programme, there are no special privileges and they simply occupy a slot on a scheduled list. There are no private rooms and they will join the same waiting list as NHS patients. The major benefit is access to outstanding NHS treatments at a fraction of the cost of those undertaken by private providers.
The procedures available are extensive and include everything from hip and knee replacement to cataracts, tonsillectomy to breast augmentation. Patients still require a referral from their GP and more information is available at https://whh.nhs.uk/mychoice