If you have been given an outpatient appointment at the hospitals and are unable to attend for whatever reason you can use the form below.
It is really important that you let us know of any changes as soon as possible. This means we can offer the original appointment to another patient.
Please complete the form below with your contact details and as much information as possible. You can find most of the information we need on your appointment letter.
If you have any problems using this form, please call the number on your appointment letter and we will do our best to help you. You will receive a response from us so you know it has been received and actioned.
If you wish to change the date and time of your appointment you, you can click the re-book option and state any dates that are not suitable for you, or you can contact us using the number on your appointment letter.
The safety measures introduced nationally during the COVID-19 pandemic have helped protect our staff, patients and visitors over the past year.
In line with the rest of the NHS everyone visiting our hospitals must continue to wear a face covering and observe social distancing, despite the end of COVID-19 restrictions in many other settings from Monday 19th July.
Public Health England’s infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors
This applies across all health services including hospitals, GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected.
For more information read the NHS England media release below.
15th July 2021
England’s Chief Nurse has today reminded the public that everyone accessing or visiting healthcare settings must continue to wear a face covering and follow social distancing rules.
Covid restrictions will end in many settings in England from Monday.
However, Public Health England’s infection prevention control guidelines and hospital visiting guidance are set to remain in place for all staff and visitors.
That means NHS visitor guidance will stay in place across all health services including hospitals, GP practices, dental practices, optometrists and pharmacies to ensure patients and staff are protected.
Staff, patients and visitors will also be expected to continue to follow social distancing rules when visiting any care setting as well as using face coverings, mask and other personal protection equipment.
The NHS will continue to support staff in ensuring that the guidance is followed in all healthcare settings.
Chief Nursing Officer for England, Ruth May said: “Face coverings and social distancing measures will remain in place across healthcare settings so that the most vulnerable people can continue to safely attend hospital, their GP surgery, pharmacy or any other healthcare settings for advice, care and treatment.
“And it is important for the public to continue to play their part when visiting NHS and care settings to help protect our staff and patients, particularly those who may be more vulnerable to infections.
“As restrictions are lifted in many places on Monday everyone has a part to play in helping to control Covid by getting vaccinated and acting responsibly.
“It is vital that in healthcare settings, we do all we can to reduce the risk of infection for those working in our services and those who need our care.”
Health Minister Jo Churchill said: “Face coverings have played an important role in healthcare settings, helping protect vulnerable patients, staff and visitors by limiting the spread of this deadly disease and this guidance remains in place.
“We expect patients, visitors and NHS staff to continue using face coverings and maintain social distancing in all healthcare settings as we cautiously lift restrictions on Monday.
“I urge everyone to play their part and think of those more vulnerable than you when visiting your local hospital or GP surgery.”
Professor Helen Stokes-Lampard, Chair of the Academy of Medical Royal Colleges said: “It is absolutely right that basic infection prevention and control measures stay in place in healthcare settings. Simple steps such as wearing a face mask and keeping a safe distance away from others are a minor inconvenience but could have a profound positive impact when it comes to protecting the most vulnerable and I strongly support the chief nurse with this clear reminder.”
Jude Diggins, Interim RCN Director of Nursing, Policy and Public Affairs said: “The recent increase in the number of COVID-19 cases shows that we have some way to go before being free from the pandemic. The public understand the importance of face masks, social distancing and vigilant handwashing in all health and care settings. These must continue in order to protect patients and nursing staff thus helping to ensure the NHS has the capacity to treat everyone who needs it if pressures keep increasing.”
Eddie Crouch, Chair of the British Dental Association said: “These guidelines are in place to protect patients and staff. When visiting a dentist face coverings, social distancing and hand washing remain fundamentals not optional extras. Wider changes that take place on Monday will have no impact on how the public should approach accessing our services.”
Thorrun Govind, Chair of the Royal Pharmaceutical Society in England said: “Pharmacists and their teams are working really hard to support patient care and the public can do its bit to help keep people safe. While some pharmacies are in retail environments, they’re still a healthcare setting and have been relied upon to support and protect the public throughout the pandemic. I’d urge everyone entering a pharmacy or any healthcare setting to wear and mask and maintain social distancing to reduce the risk from COVID-19 to both patients and staff.”
UNISON head of health Sara Gorton said: “Although restrictions are easing, NHS staff are under pressure trying to clear the long wait lists that have built up during the pandemic. At the same time, Coronavirus cases are rising rapidly and many people remain vulnerable. It’s vital that staff know they will be kept safe and the public are clear that measures like social distancing and mask wearing will still be needed to stop the spread in healthcare settings.”
Matthew Taylor, chief executive of the NHS Confederation, said: “This is exactly what health leaders across the country needed to hear as we head towards the final coronavirus restrictions lifting in England as it will validate their intention to continue following the existing infection control guidelines. It is not too much to ask of those visiting or using NHS services to continue wearing a mask and respecting social distancing measures if it can keep themselves and those around them safe from this horrible disease.”