Warrington and Halton Hospitals

Volunteering at the hospitals


We have an exciting volunteer service in place at the trust. We already have a number of volunteers doing excellent work in the hospital, for example the WRVS, League of Friends, Bosom Buddies and members of various support groups. Now we are taking an opportunity to expand the contribution of volunteers to support our staff in delivering safe and respectful care to patients.

A lot of people in the local community have said they would like to volunteer some of their time to help others and we want to hear from you if you want to get involved.

If you are interested you will be invited to attend an open day event where you can find out more and decide if you would like to apply to be a volunteer. This is a great opportunity to pick up some new skills and experience, to meet people and enjoy working within a team serving your community.

What kind of volunteering roles are available?

We have volunteer roles in the following areas:

  • Becoming a buddy. People coming into the Accident & Emergency Department or for a clinic appointment may feel isolated or nervous and we would like to have friendly person to sit with them and help them through the experience.
  • Patient experience. There are several ways that patients and members of the public can get advice and tell us what they think of our services. One is to talk to our Patient Advice and Liaison (PALs) Officer or to complete a questionnaire or a comment card. We want volunteers to help us do this, which may need some computer skills, as well as talking to patients and members of the public. You could also be involved with public displays, campaigns and other events.
  • Nutritional support. Sometimes ensuring good nutrition for people in hospital can be challenging and we want some volunteers to support the clinical nursing teams in providing a peaceful, pleasant environment in which to dine and respectful assistance to eat and drink well.
  • Maternity. Working across the department, you will be providing refreshments, collecting prescriptions from the hospital pharmacy, collecting and returning equipment, supporting patients that attend clinics alone, helping to keep areas tidy and updating notice boards. This area is new to volunteers as of July 2015.

In each of these roles you would not be expected to carry out any clinical interventions or sit in on consultations or examinations and you will receive training and supervision for all tasks.

If you are interested, don’t worry that you don’t have qualifications, or that you are too old or too young, we are interested in working with people of all ages and backgrounds.

When you attend an open day, we will explain more about what being a volunteer involves and the application process. If you decide to proceed we will provide all the information and application pack. You will be interviewed, but informally and there are no exams or tests to pass, though we do ask for references and do a police check.

Volunteering in Maternity

The trust launched volunteers in maternity at the beginning of July 2015. There are plenty of opportunities across the department and more details of each one can be found by clicking on the links below:

Volunteering in Antenatal Clinic

Volunteering in Antenatal Day Unit

Volunteering on Antenatal Class Tours

Volunteering on Delivery Suite

Volunteering on C23 - antenatal and postnatal ward


How to express your interest

In the first instance, please contact us at Volunteer.Info@whh.nhs.uk

We need to know your name, address and phone number and email address (if you have one) and if you are interested in any particular volunteer role or just interested to find out more.

Alternatively you can download the Volunteer Application Form here and take a look at our Volunteer Charter by clicking here.

You can also view our Volunteer Information document which provides more general information about becoming a Volunteer at the Trust. To view the Volunteer Information document please click here.

We also have regular open days for would be volunteers which we'll let you know about once we have your details.

Volunteers experiences

In this section we will be introducing you to some of our volunteers, who are established across the Trust, it will give you a chance to find out more about their roles.

Meet Diane: Volunteer in A&E and PALS

Contact Us

Phone numbers and email enquiry contacts.

How to find us

Maps, directions and transport.

Our hospital magazine

Read our Your Hospitals magazine


Key information on quality and safety.