Warrington and Halton Hospitals

Lorenzo - transforming care with technology at WHH

A major technology transformation programme is underway at our hospitals after a successful bid for Department of Health funding to support the deployment of a new Electronic Patient Record (EPR) system called Lorenzo.

The new EPR is one part of a multi-million pound programme which will revolutionise how patient care is delivered over the coming years at our hospitals and in the trust’s services provided in the local community.

Lorenzo goes live at the hospitals this weekend (21st and 22nd of November). It's a major change for us as we introduce the new system and we will be asking patients to bear with us as we introduce it and use it for the first time.

What is Lorenzo?

Lorenzo is a nationally available electronic patient record system that is already live in 13 NHS organisations - with a further five planning to deploy over the next year.

NHS trusts in the North, Midlands and East can make bids for central Department of Health funding for software and deployment costs if they can provide a robust business case for deploying the system. After a process of clinical and financial evaluation we chose the Lorenzo system and has been successful in its bid.

Why we're changing

Currently there are a number of different patient record systems used within the trust’s hospitals and community services. In future, the new system will bring together the various pieces of information held about a patient, putting it directly at clinicians’ fingertips. It will see a significant shift away from traditional paper-based records towards electronic records.

Dr Simon Constable, medical director at the hospitals, explains: “This is a real game changer for the hospitals and for our patients. Good use of IT can help improve care for patients. At the moment the efficiency of our teams across the hospitals can be hindered by some of the IT systems which we have had in place for many years. That can impact on the quality of the patient experience. We now have the opportunity to change that.

“The obvious example is that a patient’s records are currently mainly paper based and can be located across numerous places in our hospitals or in community health services. This is because of the different illnesses a patient has or the care they need. This often means the complete picture of a patient’s health and care is not available to a clinician at the time they see the patient.

“We need to give clinicians all the information they need, at all times, at all locations. Our current system does not allow us to join up all our patient records. The new Electronic Patient Record system will enable all of a patient’s hospital health records to be available in one view, 24 hours a day, seven days a week.”

Mel Pickup, chief executive, added: “In their personal and home lives our staff are now used to using some of the most up to date technology around like smart phones, mobile tablet devices and the like as a matter of routine. Yet when they come into work our IT systems are often aged, clunky and increasingly not fit for purpose to help us deliver 21st century health care services. This new system will bring us bang up to date and staff and patients will benefit enormously from technology and information being much closer to the bedside or to outpatient consultations.”

When will it happen?

Implementation work has been underway with CSC - the company that provides Lorenzo - over the last year and a go-live date for the first phase of the system goes live 21st/22nd November 2015.

What is the impact for patients?

There should be no major impact for patients - other than over time you will see a more streamlined service with better access to your clinical records by our clinicians and better management of services.

For the first week or so it may take our staff a little longer than usual to undertake some administration tasks as they use Lorenzo live for the first time.

There are lots of benefits of using Lorenzo - including:

  • It's secure - designated staff can only access the system using secure smartcards so your information is more secure
  • It's live - information entered about patients is available to clinicians and nurses in real time so they know everything they need to about your care
  • It improves safety - on the ward staff get a live view of each patient so things like allergies and special needs are seen by all staff
  • It improves reporting - we can quickly share information with your GP on your hospital care so you get a seamless service from your NHS
  • It's efficient - using the new system will speed up our administrative processes over time, giving you a better coordinated service

You can download our leaflet on Lorenzo if you want some more information -

About CSC - Computer Sciences Corporation (CSC) is a global leader of next generation information technology (IT) services and solutions. The Company's mission is to enable superior returns on our clients’ technology investments through best-in-class industry solutions, domain expertise and global scale. CSC has approximately 72,000 employees and reported revenue of $12.6 billion for the 12 months ended January 2, 2015. For more information, visit the company's website at www.csc.com

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